Local ISP suggestions
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"test using this:
http://support-test.midco.net/
That will show you your speed to midco. You cannot guarantee that the speedtest that you are using has available bandwidth to give you a decent result."
I've used both. They typically are similar if not nearly identical in results each time.
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my midco was being gay yesterday afternoon on duty. other than that, never had a problem with lag on it.
/cool story bro
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Midco here
-Eric
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As a midco tech i will tell you the 85+ dl speeds is a glitch do to your router cache file.
Second If your speeds are that bad I then ask is the modem in the same location as to where we installed it??? If you moved it to another outlet theres your prob. Also if you put a splitter in there somewhere it will also screw with your speeds. With your 34 ping time I'd say this is the problem. As said before I'd check and see what kind of signals your getting to the modem. If all else fails call 1800-888-1300.
Now do you have a router by chance thats open wireless??? Is someone else on your network????
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:rolleyes:
Router cache file? Huh? Please show me my routers cache file.
More likely, that speedtest is hosted on Mid-co's network, and the file transfer is small, cuasing the application to miscalcuate the file transferspeed, or perhaps, its just due to being on the same network.
A Poor SNR will NOT effect latency. Poor network configuration, or hub congestion WILL cause latency problems. If there is a drop in signal, you'll experience packetloss, which can negatively impact speeds (throughput).
Are all of these modems people talking about Docsis 3? If so, it could be that all of your channels aren't bonding, or ranging isn't complete.
That being said, I have 100mbps service from Comcast, and at peak usage (9p-12a) it drops to 15-30mbps. Even with 4 channels bonded (docsis 3). On a docsis 2 modem, provisioned for service @ 30mbps (only one channel) at peak I get 3-10mbps. It's an inherent part of cable that there will be slow downs the more people that are on.
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Lynksys routers do have a cache file and are the worst when it comes to a speedtest.
The 34 ping time can be related to poor signal, not snr.
That is a brand new 1 gig plant there. Granted it could have a prob. but it'd be effecting alot more then one house.
But what do I know......
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N2OEQIP;318338 wrote:
As a midco tech i will tell you the 85+ dl speeds is a glitch do to your router cache file.Second If your speeds are that bad I then ask is the modem in the same location as to where we installed it??? If you moved it to another outlet theres your prob. Also if you put a splitter in there somewhere it will also screw with your speeds. With your 34 ping time I'd say this is the problem. As said before I'd check and see what kind of signals your getting to the modem. If all else fails call 1800-888-1300.
Now do you have a router by chance thats open wireless??? Is someone else on your network????
Finally, someone who works there. Ill be calling sometime once I have free time again now that school is back up and running. Here is how I'm set up:
Cable outlet straight from outside of house from feed straight into modem. No splitters, same location, just straight into modem.
Modem goes straight into Airport Extreme-N router that is WPA secured. No one else on network.
The speeds of 15-20M are not my issue. The issues I have been having are the lowered speeds all the way to 1M down .11M up and with my ping up to 340ms+. I have averaged ping tests of 34-80ms. It has only been since I have emailed asking whats my connection issue when my ping time has dropped down to 12ms.
The ping is my real issue here. I can play xbox no problems with my average connections being in the 15-20 down/ 3 up range, but with ping times no consistent and very high is were it lags too much to even try and play.
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Jim;318354 wrote:
:That being said, I have 100mbps service from Comcast, and at peak usage (9p-12a) it drops to 15-30mbps. Even with 4 channels bonded (docsis 3). On a docsis 2 modem, provisioned for service @ 30mbps (only one channel) at peak I get 3-10mbps. It's an inherent part of cable that there will be slow downs the more people that are on.Exactly, through the years I have been familiar with congestion times with neighborhoods, but have not been having this much of an issue ever, especially with my ping times. I can deal with the 34-80ms pings, but once it gets higher I have no patience and constantly get kicked off xbox live hosts games.
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N2OEQIP;318412 wrote:
Yup I'd call in. Did you purchase the modem, or r you renting? If renting, get a doc 3 modem. However get a tech out there.We own a doc 2 Moto SB5120 I believe. Its been working great for the past 3.5 years so far. All my tests have been while on my wireless network, but nothing else has been going at the same time. Every test I run on speedtest.net results with same test results midcos test. Just ran again and DL speeds plumetted again to 3M down:
Ill call someone at midco this weekend. I would like to get it connected through ethernet when it acts up bad again so I can confirm if it is wireless router issues or the modem before I call them.
edit: and ran it hard wired with these results:
So im thinking that my router is having issues with the DL speeds and a little bit of the higher ping. Ill run it again when it acts up really bad next time.
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