Laptop
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has anyone recommending DELL had to talk to there customer service? yeah they honor there warranty, but when your comp is down for 2 1/2 months because them mother fuckers cant understand you, it is quite aggravating. 3 weeks ago i finally gave in and got on there online chat. from 3pm to 10:30 at night. and the fuckers still werent sure exactly what was wrong. so my GF finished up @ midnight. 2 days later the parts were at our door and then the next day one of there service guys came and installed the parts.
well i am not sure if all companies customer service is based out of afghanistan, but dell for sure is. -
TakeYourTopOff wrote:
dell don't do AMDyeah they do. i almost bought a laptop from them with a mobile 64 bit amd processor.
dell is by far your best option. a good friend of mine got his monitor broken by his roommate a couple years ago. he called them around 4:00 on a monday afternoon and by 5:00 the very next day a UPS guy was there to drop off a brand new monitor and to pick up his broken one. no questions asked, no extra charge.
dont EVER buy a laptop from best buy. if it breaks, they either wont honor their warranty or theyll take months to fix it. ive heard way too many horror stories about that place to buy anything computer related from them.
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I have called Dell's support and I haven't had too much trouble with them at all... Just tell them its broken and they will send a label and a box for you send it back.
Indian call centers are common place, I think you'll find most major computer companies have the 1st level support there... including sony, compaq (HP), dell, etc...
I've had terrible experiences with best buy previously, and swore not to buy another laptop there...
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Well Brian, pending parental approval I have a $2045 Dell lined up at a discounted price of $1431.50. Thanks and hopefully this is a go!
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well I'll admit, I picked up my laptop at Best Buy. Haven't had a problem with it to have to deal with their warranty shit...
And it was the best price I could find for a comparable system.
Toshiba Satellite. P4 790 (like 2.1Ghz IIRC), 1G ram, yadda yadda...
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treimche wrote:
Sure some companies stand behind their warranty and whatever, but how about a laptop that doesn't break, and doesn't NEED to use the warranty. THAT is what some people want!!Personaly 2 HP's one laptop one desktop laptop(bestbuy) and wasn't anycheaper on newegg, tiger or any other site i could find after shipping going on 3+ years no problems don't have desktop anymore (walmart purchase) had 4.5 years sold it last i heard (a year or 2 ago) going strong at 6 years old no problems
thing with best buy know your shit before you go in to talk to a dumb ass and just like ALL other store's including online stores shop around for price
Like I said I've delt with dell 3 different companies sister and brother and many friends only 3 people out of many many MANY dell computer have NOT had warenty work or some sort of down time with dell!!!!!
That is what I have for experience not gonna get into a pissing match with any dell lovers brand lovers go come from all over... IE chevy, honda, ford.... dell, hp, alien.... McDonalds,Wendys.... ect....
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