www.totaljdm.com
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they probably have to order the engine themselves... Who knows; my friend ordered a carbon fiber hood off of ebay; took almost 2 months.. some stuff comes quick; some doesn;t. Who knows....
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that's not really the point though... the point is a business needs to maintain a certain level of customer service, and not returning e-mails and phone calls is terrible business practice...
who cares if people have had good luck with them, apparently they are treating him like shit!
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ya true true; that's messed up. I'd keep try'n to call; e-mail; lv msg's.. And than start ask'n for refunds if you dont hear back... ya know
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They sound like SharkRacing.com as well. Same thing happens all the time for tib owners from a couple of companies. They should be responding, but JDM and KDM take much longer to get usually. I ordered some stuff from Korea on Oct 15, and I still don't have it. Just wait it out, and keep trying. That toll free number doesn't work??? Have you tried AIM as well yet?
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MVP Motorsports did the same with me.............turns out they were just busy planning a Supra meet, however, my exhuast took almost 4 months to receive and my BBK almost 3 months to receive from Evolution Autosports..... keep at it.............. if nothing works find out who their distributors are and contact them personally, sometimes they seem to know more than the people you actually place a order with...
Team EMOTION
TSCatalyst.com
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well now ive tried reaching them everyway except the aol instant messenger, i called again today and didnt get anything but an answering machine, today i sent them an email to every email account they have listed and through their live help desk which no one is ever online to take your questions, this is some really bad customer service
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keep records of the emails and phone calls in case you have to sue them to get your money back is my suggestion
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