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Fargostreet.com

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  4. Customer Service

Customer Service

Scheduled Pinned Locked Moved Run Your Mouth
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  • JoelJ Offline
    JoelJ Offline
    Joel
    wrote on last edited by
    #1

    So looking for a clutch kit for my Probe, I called a Certain shop in town. I started to ask if they had a stage 2 2100 ACT clutch kit. Before I could finish my first few words, The employee interupts me with "We don't have anything like that here, Buddy" in the most stuck up voice possible. I asked again "SO you guys don't sell clutches?" Knowing full well they did because they sold Sleeper MX-6 the same one I'm looking for. He says "Nope, Sorry KID" in the same rude Voice, and then hangs up. Everytime (of the few, maybe 5 times)I go into this certain shop, I always get eyeballed, and treated as if I am wasting there time and invading on their personal space when it is a public store. IMO people need to get off their high horse they ride just because they work in a Performance shop(if you can even call it that). I dont want this to get deleted so I won't mention this store's name. Customer Service is important, and this shop will rarely ever(if at all) get business from me.

    no race car? becuz homeowner...

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    • PSiedTSiP Offline
      PSiedTSiP Offline
      PSiedTSi
      wrote on last edited by
      #2

      see this is not what we need in this town...i mean seriously come on guys why would a shop do that? arent the shops out to further the import scene? i dont care what shop it was but why would you do that?

      At first I did it for fun, then I realized I made the investment and had to do it!

      92 Talon AWD 6/4bolt [EMAIL="[email protected]"][email protected][/EMAIL]
      95 240SX SE SR20DET [EMAIL="[email protected]"][email protected][/EMAIL]
      1993.5 Supra Hardtop...Sold
      Next project? 6cyl, 6spd?

      > spanish-rice;237125 wrote:
      > at first i thought the title said beer truck drivers needed... In which case i accidently put my two weeks in at work.

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      • SmitEvoS Offline
        SmitEvoS Offline
        SmitEvo
        wrote on last edited by
        #3

        Well, grease monkeys dont have the best customer service skills......

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        • PSiedTSiP Offline
          PSiedTSiP Offline
          PSiedTSi
          wrote on last edited by
          #4

          it was prolly just a counter bitch...not even a grease monkey

          At first I did it for fun, then I realized I made the investment and had to do it!

          92 Talon AWD 6/4bolt [EMAIL="[email protected]"][email protected][/EMAIL]
          95 240SX SE SR20DET [EMAIL="[email protected]"][email protected][/EMAIL]
          1993.5 Supra Hardtop...Sold
          Next project? 6cyl, 6spd?

          > spanish-rice;237125 wrote:
          > at first i thought the title said beer truck drivers needed... In which case i accidently put my two weeks in at work.

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          0
          • JoelJ Offline
            JoelJ Offline
            Joel
            wrote on last edited by
            #5

            ^hehe, SOOO true^

            no race car? becuz homeowner...

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            • BryceB Offline
              BryceB Offline
              Bryce
              wrote on last edited by
              #6

              Get a clutch off the internet. I'm sure the Probe forum boards have awsome group buy sales.

              For instance the Integra forum I hang out on got a group buy and I ended up paying $85 bucks for a Exedy clutch kit.

              88 Honda crx Si-B16 turbo street car, 06 Civic Si- DD

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              • wesholeW Offline
                wesholeW Offline
                weshole
                wrote on last edited by
                #7

                Just do what I do. Instead of shopping around, I just find a shop that treats me good and stick with them. I'll spend and extra 5-20 bucks to know that I have gotten treated well. Usually the prices don't vary all that much locally anyway.

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                • O Offline
                  O Offline
                  out there
                  wrote on last edited by
                  #8

                  ^ditto
                  besides, if the shop guys get to know that they're your first stop when you need something, they'll go that extra mile for something they don't usually carry or give you excellent deals.
                  businesses appreciate loyalty

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                  • P Offline
                    P Offline
                    PSI2HI
                    wrote on last edited by
                    #9

                    I can hook you up w/ a ACT for a pretty good price. Shoot me the part # of the clutch you were interested in.

                    "Just because you know it all doesn't mean you can do it all"

                    "If you can't afford to do it right the first time can you afford to do it a second time?"

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                    • King RicerK Offline
                      King RicerK Offline
                      King Ricer
                      wrote on last edited by
                      #10

                      i think that fucking gay. hope you ave better luck with whoever you deside to go tih.

                      > Trafik Jamz;299122 wrote:
                      > But Freitag is a slut....everyone knows this!

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                      • O Offline
                        O Offline
                        out there
                        wrote on last edited by
                        #11

                        nick, making the pass at someone on the rebound... what a way to run a business 😛 😉

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                        • JoelJ Offline
                          JoelJ Offline
                          Joel
                          wrote on last edited by
                          #12

                          out there wrote:
                          nick, making the pass at someone on the rebound... what a way to run a business 😛 😉
                          His shop has already sold me parts and most if not all of the employees treat me well. He runs his business his own way, and might I add it seems to be sucessful!
                          Wes, I totally agree with you on that and most of the time, the shop I care for has the best prices.

                          no race car? becuz homeowner...

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                          • O Offline
                            O Offline
                            out there
                            wrote on last edited by
                            #13

                            i was joking... can't you read the ";)"?

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                            • JoelJ Offline
                              JoelJ Offline
                              Joel
                              wrote on last edited by
                              #14

                              PSI2HI wrote:
                              I can hook you up w/ a ACT for a pretty good price. Shoot me the part # of the clutch you were interested in.
                              Z64-HDOO is the kit(i think thats it). Sleeper MX6 has a disc that was installed incorrectedly and the springs got a little worn down. He bought a new disc and he wants to know if I want the old one. I could just go with a 2100 pressure plate and a release bearing maybe if that will be cheaper. PM me prices.

                              no race car? becuz homeowner...

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                              • T Offline
                                T Offline
                                Tad218
                                wrote on last edited by
                                #15

                                the shop your talkin about is pretty obvious and the counter people are assholes if your car isnt real nice or whatever. especially about domestics.

                                Republicans fear the size of Obama’s package

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                                • JoelJ Offline
                                  JoelJ Offline
                                  Joel
                                  wrote on last edited by
                                  #16

                                  out there wrote:
                                  i was joking... can't you read the ";)"?
                                  Yeah... sorry kinda on edge tonight.

                                  no race car? becuz homeowner...

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                                  • S Offline
                                    S Offline
                                    seanjohn
                                    wrote on last edited by
                                    #17

                                    I'd like to hear the name of the shop...keeps the rest of us from wasting our time. Maybe they'll learn some customer service skills.

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                                    • ? This user is from outside of this forum
                                      ? This user is from outside of this forum
                                      Guest
                                      wrote on last edited by
                                      #18

                                      Take it to PM if you want to know the name, I'm sure most of the regulars here have concluded that they know who is being referred to and since there is always two sides to every story it is best if the shop is not mentioned by name if for no other reason to avoid drama. So again, if you really need to know, ask him by PM. This should by no means be viewed as me supporting either his claim or the shop...like I said, two sides to everything, just a brief explanation of why they should not be mentioned by name.

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                                      • SmitEvoS Offline
                                        SmitEvoS Offline
                                        SmitEvo
                                        wrote on last edited by
                                        #19

                                        Well I am sure the other side of the story is something like " I am a lazy ass bitch and this kid has no money, so I dont want to waste my time with him because he wont buy anything anyways"

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                                        • johny_boy32J Offline
                                          johny_boy32J Offline
                                          johny_boy32
                                          wrote on last edited by
                                          #20

                                          Tad218 wrote:
                                          the shop your talkin about is pretty obvious and the counter people are assholes if your car isnt real nice or whatever. especially about domestics.
                                          ^Aint that the truth^ if you drive a domestic you might as well go somwhere else because all they do is think what the f*ck is this stupid kid doing here. He's trying to make an american-made car look good and drive fast. What a bunch of pricks.

                                          legacy image

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