Customer Service

[out there]

well... if we're discussing the place that i think we are... i think it really depends on how you approach them. i agree that this is not the best way to do business, but i also think it helps weed out the people that are just there to waste their time.
i know that there have been a couple of times that i've gone in to ask about something, and i feel obligated to defend my ideas on something before they'll start to answer my questions... almost like it's some sort of hazing.
of course, i might be in the wrong book, but i'm pretty sure that we're all in the same book

[My NOva]

book what book im in a boat

[Jim]

This thread is useless unless your going to be specific.

Your prob all talking about different shops.

[Pony_Racer]

i'm not even sure what shop exactly is being discussed but if some ignorant asshole blew me off and didnt help me because of the car i drive i'd jump over the corner and bitch slap his ass :D. How the hell are they still in buisness if there such arrogant pricks anyway?

[amicheze]

im not exactly sure what shop youre all talking about either.. but i think i have a good idea.

[PSiedTSi]

i dunno does someone want me to just say it?

[HandoEX]

yep

[johny_boy32]

tjamz wrote:
Take it to PM if you want to know the name, I'm sure most of the regulars here have concluded that they know who is being referred to and since there is always two sides to every story it is best if the shop is not mentioned by name if for no other reason to avoid drama. So again, if you really need to know, ask him by PM. This should by no means be viewed as me supporting either his claim or the shop...like I said, two sides to everything, just a brief explanation of why they should not be mentioned by name.
^says we cant^ we all know who it is though. And they can do it and get away with it because there are enough rich import btches in the area to keep them in business. I'm not trying to start a Import vs. Domestic War, just simply stating they make all there money off of you import guys. Please don't take offense to the use of the word "Btches". I'm simply using it as a way to express how much this shop pisses me and fellow domestics off.

[Pony_Racer]

ok ok someone just say a word that ryhmes with the shops name or something so no one is to directly blame lol

[PSiedTSi]

i just dont wanna give you a hint about it tho

edit: how bout we leave it up to joel...its his thread and his experience...he can have at if he wants

[HandoEX]

Everyone should know by now, I agree. I bet things will get outta hand if ya do mention a name. shrug
Anyone if retail/services has probably heard the saying "Please someone and they'll tell one person. Piss someone off and they'll tell a thousand people."
I think that would fit here.

[johny_boy32]

there are 7 people watching this thread just waiting for some to say the name so they can either lock it up or start a big flame war about which shop is better. Someone just say it already.

[Guest]

Tintmasters....there I said it, ban me

But in there defense, they have always treated me very very nicely, and I have seem them treat there customers (from my point of view) in a very respectful manner. They are one of the largest, gross revenue, shops in town and I don't think they got there through bad customer service.

[Pony_Racer]

doesnt the guy who owns that place drive an Integra or something like that with Scissor doors?

[Guest]

Pony_Racer wrote:
doesnt the guy who owns that place drive an Integra or something like that with Scissor doors?

He's got a lot of toys, cuz he can afford them. Like I said he didn't get where he is by doing bad customer service or bad business.

[PSiedTSi]

from what i have seen shane is awesome and he would not put up with that...i know he is for sure here for the benefit of the scene

[Pony_Racer]

I was in his shop once or twice looking at rims for a stang...didnt get much help really but didnt ask lol...guys that were working there at the time didnt seem too nice though.

[YellowEvo]

I can honestly say they have helped me whenever i have been in there, i walk in and they ask my how i like my car and what i'm looking for and what i need help with Jason is usually the one who helps me with everything

[johny_boy32]

They do that because obviously they know what you drive if they are asking you how you like your ride and because there is a lot of money they could get from you.

[harwood39]

They have been really nice to me when i go in there, they know what i drive because i have to tell them what im buying stuff for. Never had any problems with them.