ATTN: Auto parts store employees...
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Most people have jobs, and when you get right down to the bottom of things jobs and businesses exist so people can make money. As a parts store employee you sell people parts they (supposedly) need. As a tech I install parts they need (AFTER PROPER DIAGNOSIS).
When you do your free vehicle scanning go ahead and sell them some stuff, it's your job. But when 5 codes pop up and the guy is stranded here on his way from virginia to winnipeg do every tech a favor and just send them to a shop. I know it goes against every corporate training video you've ever seen but you DON'T have to make the sale every single time. And do not, under any circumstances, use scare tactics to make your sale (eg: your car won't make it another 500 miles without spark plugs).
As of this evening I have decided that when a person comes to me saying something along the lines of "Joe at the parts store sold me these because he scanned my car and told me I needed them" and you have sold them the wrong parts (knowing all along that it won't fix the problem), I will be calling you (just ask the south university autozone manager). If, by chance, you do get a call from me, don't yell and make rude comments. I can get pretty fucking nasty when I'm mad.
And autozone guy, if you are on here..i put plug wires on his car and cleaned his MAF sensor he is happily on his way.
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Thats deff a pimp thing to do, good job.
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D S ohM;182669 wrote:
Wow. Thats fuckin ridiculous. Thats why I check my own codes. That way I know exactly what I need and I don't have some moron telling me I need shit that I don't.Thats why your DSM doesnt run for shit and runs like shit. So obviously you DONT KNOW what your car needs. But i can help you with that one. It needs to meet hazers crusher.lol
Anywayz im betting that it was the north auto zone they didnt even know how to hook up my starter to test it, i had to do it for them.
"tell the misses that thats how you got the man and thats how you KEEP the man
words to live by from the wise one"
-weshole -
itRfan;182679 wrote:
Thats why your DSM doesnt run for shit and runs like shit. So obviously you DONT KNOW what your car needs. But i can help you with that one. It needs to meet hazers crusher.lolAnywayz im betting that it was the north auto zone they didnt even know how to hook up my starter to test it, i had to do it for them.
My DSM runs fine, just a little rich.
He said it was south Auto Zone. Go through and re-read it.
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MisterCMK;182696 wrote:
I am calling YOU a moron.Sweet...why this time?
torbs;182697 wrote:
auto zone ppl FTMFL (no offense brandon
)...i had a foreign guy that didnt even know how to read a fucking obd2 scanner...fuckers.I had a guy at the north one who didnt even know how to test a battery or an alternator.
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HUP!! Your right it was the south store. I was talking about it today with brandon infact.. I know the guy he talked to,he actually did what he was suppose to do according to what i was told? But yeah ohm your DSM is a pile you know it. lol
"tell the misses that thats how you got the man and thats how you KEEP the man
words to live by from the wise one"
-weshole -
o and napa sucks. today i got a filter for my car from there and they gave me the wrong one. it was too big. i questioned them before i bought it and they replied bigger is better. haha. then i returned it and i had gotten a filter from some where else already. then i got some oil and a filter for the gf's car and i asked them to look up how many quarts i needed. they looked up the wrong engine model and told me to many quarts. good thing i called travis. thanks bro.
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I'll be the first one to admit, most of our employees suck. Most are either lazy, don't know shit, or a pricks to customers. We are short handed and all the new people we've hired lately are fucking worthless. It's pretty bad when you have to tell managers how to spell shit and can do parts of closing because they dont know how to...when I havent been there as long and am not even a manager. Also, our hiring system blows...I know people that had an interview in May and we havent gotten their background checks back still. Anyways, we are NOT a repair facility and we do NOT diagnose what's wrong with your cars, we are a PARTS store and only a parts store.
So, if anyone's interested in a job and arent a total idiot and worthless we need some decent help. And to customers know what the hell vehicle you have or if you've swapped stuff know what cars it came out of originally, i'm so sick of people being like oh what does it matter what year and what engine it has in it, or oh it's a 350 there all the same...NO they are not...
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if they really wanted to hire people that badly. maybe the manager shouldnt be so damn lazy, always at the docotor, or to busy to talk to the people that put in the application. I gave up trying to get a job there, cause it was not worth the time to mess with it anymore.
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^ Ya instead of hiring new people they try to make some of us part timers work everyday...but ya not happening anymore with school having started...I could careless if the managers have to work open to closes, it's there fault for not hiring new people, shit they were a couple ppl short handed since before I started there.
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