Corwin Service Dept
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yea unfortunately i have nothing to do with chryslers service department, i dont even see their paperwork. or even other advisors honda work for the most part. i only take care of my customers, but i wish i could have been a little more involved with both nicks and matts services just to try and help the situation a little better. i cant say why or why not they wouldnt have called you but i know if for some reason they thought they had worked something out and thought they had a good chunk of time they would wait till a tech had enough time to really take a good look at it. especially when it comes to a "blown motor" thats something that is going to need a good amount of time to look at and we cant just guess when its going to need to be warantied by someone.
but like i said i have no idea anything about this RO and if i can help in anyway id be glad to.
here a psht, there psht, everywhere a psht psht
PVC SQUAD MEMBER #2- 95 CIVIC EX- DD 320whp on a mustang dyno
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Tried to get in contact again yesterday w/ my service advisor and still did not answer or receive a call back. Hell had the receptionist try put me threw to anyone in the Chrysler side and 4 out of 5 times no one picks up. Finally got ahold of one of them but he wasdn't on my ticket and all he could say was it was an open ticket. Finally a week later im fed up and talk to the service manager and start bitching that this is ridiculous and wow that made a difference, half hour later i received a call back from MY service advisor.
In the end not to difficult to diagnose it needs replacement when both sides of the block are blown apart. All in all finally now they've looked @ it and everything is being replaced. had the not been neglegent the first time when i brought it in to be diagnosed this whole situation probably wouldn't have been going on right now and a brand new motor wouldn't have been pissed away to the scrap yard like it is now. So i guess i'll see how it rides out from here and how timely things are done and if theres any contact made as to eta.
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If you woulda bought a honda all bases of this issue would have been covered :icon_geek:
here a psht, there psht, everywhere a psht psht
PVC SQUAD MEMBER #2- 95 CIVIC EX- DD 320whp on a mustang dyno
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PSI2HI;297718 wrote:
Tried to get in contact again yesterday w/ my service advisor and still did not answer or receive a call back. Hell had the receptionist try put me threw to anyone in the Chrysler side and 4 out of 5 times no one picks up. Finally got ahold of one of them but he wasdn't on my ticket and all he could say was it was an open ticket. Finally a week later im fed up and talk to the service manager and start bitching that this is ridiculous and wow that made a difference, half hour later i received a call back from MY service advisor.In the end not to difficult to diagnose it needs replacement when both sides of the block are blown apart. All in all finally now they've looked @ it and everything is being replaced. had the not been neglegent the first time when i brought it in to be diagnosed this whole situation probably wouldn't have been going on right now and a brand new motor wouldn't have been pissed away to the scrap yard like it is now. So i guess i'll see how it rides out from here and how timely things are done and if theres any contact made as to eta.
I was just gonna say this... This is generally the best way of doing things when ppl are acting like that.. I don't think I would've even waited a week...
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zbrown;297746 wrote:
you blew holes in the side of a cummins block??That thing had to have fueling mods, how did they still warranty it?
He paid for a new Motor, so warranty obviously didn't cover it. I bet that it was bone stock when the new motor started smoking tho, from what I read I guess. -
zbrown;297746 wrote:
you blew holes in the side of a cummins block??That thing had to have fueling mods, how did they still warranty it?
Good question, you tell me. Thus the reason why i brought it in as something wasn't right as the truck is stock minus exhaust. Was given the you just need to break it in speach..... Pretty sure if i drove a 2010 off the lot its not gonna smoke on startup and when cold. So bascically that was the serive advice i got after it sitting there for 3 days. 1900 miles later the motor imploded. Keep in mind this was a brand new OEM longblock.
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PSI2HI;297783 wrote:
Good question, you tell me. Thus the reason why i brought it in as something wasn't right as the truck is stock minus exhaust. Was given the you just need to break it in speach..... Pretty sure if i drove a 2010 off the lot its not gonna smoke on startup and when cold. So bascically that was the serive advice i got after it sitting there for 3 days. 1900 miles later the motor imploded. Keep in mind this was a brand new OEM longblock.lol yeah something internal was not right
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when i first started reading this i was thinking, oh must have been a 53 block 24valve, then i remembered that you have a common rail. warranty did no cover it when you brought it in?
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Usually cummins is awesome with warranty stuff i wonder why they didnt help out at all
here a psht, there psht, everywhere a psht psht
PVC SQUAD MEMBER #2- 95 CIVIC EX- DD 320whp on a mustang dyno
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im just not going to say anything there...
here a psht, there psht, everywhere a psht psht
PVC SQUAD MEMBER #2- 95 CIVIC EX- DD 320whp on a mustang dyno
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96gase;311725 wrote:
corwins does suck! my gf took her pt cruiser turbo there and they said she needed new tires when the Hankook Ventus aren't even 3 months old at the time. LOL
Too many burnouts?
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